Refund policy

Due to the fragility of research grade peptide products, we are unable to provide any returns or refunds on sold products after the package has been received and opened from the buyer. 

MUTUAL EXCEPTION

If the package has not been opened, the buyer can return the the order and request a refund with mutual approval between the buyer and Base Peptides under the conditions detailed below:

• The return package must be accepted by USPS within 3 business days of the buyer receiving the order. 
• The return shipping cost is the responsibility of the buyer.
• A $9.99 return/handling charge will be deducted from the final refund amount. 
• Upon inspection of the package, refunds will be disqualified in the event that the package has been opened or tampered with. 
• Loss of package during return shipment is responsibility of the buyer, it is recommended that the buyer purchases insurance for any returned orders. 

LOSS RESPONSIBILITY

Peptide Stock is not responsible for packages that are not received and/or lost due to the buyer giving an incorrect mailing address. 

DISPUTE FORFEIT 

When the purchaser elects to pay for their order with a credit card, they forfeit the right to request a chargeback with their card provider. All sales are final without the mutual written agreement between the buyer and Base Peptides.